Hello, my MacBook Pro (13-inch, Early 2011) shuts down unexpectedly and randomly, please help me out.

Below is the EtreCheck report:


***


EtreCheck version: 2.9.12 (265)

Report generated 2016-06-27 14:10:18

Download EtreCheck from https://etrecheck.com

Runtime 4:36

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

Macbook pro 2010 shut down unexpectedly


Hardware Information:

MacBook Pro (13-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Replace Soon - Cycle count = 1791


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software:

OS X Yosemite 10.10.2 (14C109) - Time since boot: less than an hour


Disk Information:

Hitachi HTS545032B9A302 disk0 : (320.07 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

OS (disk0s2) / : 159.52 GB (137.53 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

DATA (disk0s4) /Volumes/DATA : 159.04 GB (12.51 GB free)

Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5970H ()


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Logitech USB Receiver

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Anywhere


Kernel Extensions:

/System/Library/Extensions

[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0 - 2016-02-22) [Support]


System Launch Agents:

[not loaded] 5 Apple tasks

[loaded] 147 Apple tasks

[running] 52 Apple tasks


System Launch Daemons:

[not loaded] 44 Apple tasks

[loaded] 139 Apple tasks

[running] 77 Apple tasks


Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-03-04) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2015-03-26) [Support]


Launch Daemons:

[loaded] com.google.keystone.daemon.plist (2016-03-04) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2015-03-26) [Support]


User Launch Agents:

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-04-17) [Support]

[running] com.hp.printerAgent.plist (2010-10-18) [Support]


User Login Items:

Google Chrome Application Hidden (/Applications/Google Chrome.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

MacUpdate Desktop Application Hidden (/Applications/MacUpdate Desktop.app)


Other Apps:

[running] com.etresoft.EtreCheck.74440

[running] com.google.Chrome.16788

[running] com.macupdate.desktop6.73872

[loaded] 367 Apple tasks

[running] 146 Apple tasks


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (2015-03-03)

Default Browser: 600 - SDK 10.10 (2015-03-03)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-02-21) [Support]

SharePointBrowserPlugin: 14.1.0 (2015-04-23) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-16) [Support]

JavaAppletPlugin: Java 8 Update 40 (2015-03-26) Check version


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]


3rd Party Preference Panes:

Java (2015-03-13) [Support]


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

OS: Disk size: 159.52 GB Disk used: 21.99 GB

Destinations:

DATA [Local]

Total size: 159.04 GB

Total number of backups: 81

Oldest backup: 2015-03-03, 12:49 PM

Last backup: 2016-06-27, 12:06 PM

Size of backup disk: Adequate

Backup size 159.04 GB > (Disk used 21.99 GB X 3)


Top Processes by CPU:

30% Google Chrome Helper(9)

9% kernel_task

9% system_profiler(2)

4% Google Chrome

2% fontd


Top Processes by Memory:

1.82 GB Google Chrome Helper(9)

325 MB kernel_task

188 MB Google Chrome

139 MB MacUpdate Desktop

94 MB mdworker(6)


Virtual Memory Information:

138 MB Free RAM

3.86 GB Used RAM (286 MB Cached)

0 B Swap Used


Diagnostics Information:

Jun 27, 2016, 01:42:40 PM Self test - passed

Jun 27, 2016, 01:09:21 PM /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-27-130921_[redacted].cpu_res ource.diag [Details]

/usr/libexec/rpcsvchost

Jun 27, 2016, 12:33:29 PM /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-27-123329_[redacted].cpu_res ource.diag [Details]

Jun 26, 2016, 11:52:52 PM /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-26-235252_[redacted].cpu_res ource.diag [Details]

Jun 24, 2016, 04:53:53 PM /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-24-165353_[redacted].cpu_res ource.diag [Details]

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Jun 27, 2016 11:28 AM

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2 replies

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Hello, my MacBook Pro (13-inch, Early 2011) shuts down unexpectedly and randomly, please help me out.

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