HT201354: If you forgot your Apple ID

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bluediablo167

Q: I no longer have the email address for an previous Apple ID how do i get the PW?

I no longer have access to the email i originally set up my Apple ID too.  I have music going to the cloud but I can not access it or it is not going to the cloud becase I do not access it, either way I have been stumped by this and have a lot of music saved on a hard drive but unaccessible via the cloud.  How can I recover this old pw, i mus have lied about my birthdate, because it is the first question asked and I can't answer it!

Windows 7

Posted on Jun 27, 2016 1:38 PM

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Q: I no longer have the email address for an previous Apple ID how do i get the PW?

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Jun 27, 2016 1:44 PM in response to bluediablo167
    Level 10 (103,375 points)
    Apple TV
    Jun 27, 2016 1:44 PM in response to bluediablo167

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.


    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.