Q: anyone sending an email from outlook with an attachment and the attachment is not coming through/available to view on an apple iPhone or iPad?
I use my outlook account (gmail) to send an attachment (pdf) to another person. When they attempt to open the email on their iPad or iPhone they only receive the email itself, there is no attachment included for viewing. But if they go to a computer to view the email, the attachment is there.
However, if I send the same attachment directly through my web gmail account, the attachment is viewable to the other person when they open it on their iPad or iPhone. For those I've tested this error with, its been Apple moble device specific and multiple types of email providers (gmail/yahoo/etc.)
Thoughts or suggestions as to where the disconnect is happening? This all worked through outlook previously, without any issues until about 10-14 days ago.
I've talk to Apple and Outlook and neither have been able to resolve the issue. All software is up to date and they've tried uninstalling and reinstalling my outlook/office.
Mac mini (Late 2014), iOS 9.3.2
Posted on Jun 27, 2016 6:06 PM