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Why can't I add Apply Pay to Uber?

Hello all,


For the life of me I cannot figure out nor find any answers on how to add Apple Pay as payment option in the Uber app. What's even more frustrating is some of my friends and colleagues (who also have a 6s) seem to have Apple pay as an option in the app already and some don't. My Uber payment options only allow me to add or edit a credit card. I went through the process of setting up Apple Pay with my BMO debit card so that appears to be done but I still can't figure this out.


Any help would be greatly appreciated


thanks in advance

gary



some Details:

- iPhone 6s

- have both latest updates for Uber and iOS 9

-I'm in Canada (is that the issue?)

15" -Lion 10.7.2 2GHz Intel Core i7

Posted on Jun 28, 2016 4:26 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2016 1:43 PM

So Uber was surprisingly VERY UNHELPFUL. As a matter of fact their customer support was appalling and a comedy of errors. Still trying to get an answer to this hopefully by someone in this community.


Again the question is how do I add Apple pay to my payment options in the Uber app. In my Uber app I only see the ability to add a credit card.


thanks in advance

g

5 replies
Question marked as Top-ranking reply

Jun 29, 2016 1:43 PM in response to Jonathan UK

So Uber was surprisingly VERY UNHELPFUL. As a matter of fact their customer support was appalling and a comedy of errors. Still trying to get an answer to this hopefully by someone in this community.


Again the question is how do I add Apple pay to my payment options in the Uber app. In my Uber app I only see the ability to add a credit card.


thanks in advance

g

Aug 27, 2016 11:11 PM in response to Gary62

I see you posted this question in june 2016. I started having the same problem around that time and it was after an update. In my case, I am in Mexico but was able set up apple pay using a US card. Before the update, Apple pay always showed up as a payment option in my iphone 6s, and I always used it to pay for my rides (even the ones in Mexico, where apple pay is not officially supported). After the update, apple pay disappeared while in Mexico, and to bring it back I came up with the following workaround: first, I logged in from uber.com instead of the app. While there, I checked my payment options and noticed apple pay was there and realized it was a location issue. So next thing, I changed my country from Mexico to the USA in my profile before logging off from the browser. From then on, all I need to do every time I open my app is log off and back on before I request any ride. That way, it will show apple pay as an option for at least long enough to be able to use it to pay for the ride before it is hidden again based on my location. So far, though cumbersome, it has worked for me every time. I haven't tried disabling location services for the app yet, to see if that permanently stops apple pay from disappearing. Based upon my experience, it appears that the update in June included the ability for uber to hide apple pay as a payment option (and perhaps other features), based on location, when using the app in an country that does not officially support it. Which is idiotic, because it's just one more credit card for all intents and purposes, so it doesn't matter, it will still work in any country. Now in your case, it also looks like uber hasn't updated the app to recognize Canada as an apple pay supporting country.

Why can't I add Apply Pay to Uber?

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