Vectrax

Level 1 (4 points)

iPhone

Q: Iphone Reset itself?

Hello everyone,

Today my Iphone acted weird, let me expain.

Basically I woke up and then went onto youtube, But everything showed offline I couldn't use Youtube at all. I went to my Settings and reconnected to my Wifi.

It didn't help, I tried to go on Tumblr but the Pictures and Post weren't showing. I tried to go on Clash of Clans and that work oddly. Afterwards I turned my Iphone on and off and tried again, same result clash of clans works but Tumblr and Youtube werent working, I repeated the Procces again and when I did it the Third time it happened.

I turned on the Phone and then I got greeted by the Hello when you first start up your Phone. I tried to do the Setup but it said that my phone cant connect to the activiation servers. I had the Phone since December Last Year and it has no Damage to it. Never got Dropped or anything. Please help me! Thanks!

iPhone 6, iOS 9.3.1

Posted on Jun 28, 2016 4:52 AM

I have this question too

Q: Iphone Reset itself?

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Helpful answers

by srbwanderer,

srbwanderer Jun 28, 2016 5:19 PM in response to Vectrax
Community Specialists

Jun 28, 2016 5:19 PM in response to Vectrax
Hello Vectrax,

Thank you for using the Apple Support Communities!

If I understand correctly, your phone is now going through the setup procedure yet is unable to reach the activation servers. I know how important it is to have your iPhone working. It is our lifeline these days.

The first thing to do would be to try the steps provided here:

How to activate your iPhone

Before you begin

If your iPhone uses a SIM card, make sure that the card is in your iPhone. Even without an active contract, your iPhone might still need the SIM card to activate.

If you see a No SIM card error, follow these steps. No SIM or Invalid SIM alerts appear when a SIM card is damaged, locked, or missing.

If a message says to sign in with an Apple ID to activate, learn about Activation Lock.

Follow these steps

Find the list on the system status page. If the box next to iOS Device Activation isn't green, try activating your iPhone later.

If asked for a password, enter it. A password prompt means Activation Lock might be enabled in Find my iPhone.

Restart your iPhone.

If you're using a cellular data connection, try connecting to a reliable Wi-Fi network instead. If a Wi-Fi connection doesn't work, try connecting to iTunes.

If you're using iTunes to activate your iPhone, make sure that iTunes is updated to the latest version.

More information is available here: If you can‘t activate your iPhone

If you are still having issues after going through all the above steps, you can attempt to restore it with iTunes.
If you can‘t update or restore your iPhone, iPad, or iPod touch

Have a great day!
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