GBASHAW

Q: Magic mouse suddenly stopped scrolling

My magic mouse suddenly stopped scrolling. Side to side and up and down swiping functions are working fine. Any thoughts?

Posted on Jun 28, 2016 9:12 AM

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Q: Magic mouse suddenly stopped scrolling

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  • by mario49,

    mario49 mario49 Jun 29, 2016 8:30 AM in response to GBASHAW
    Community Specialists
    Jun 29, 2016 8:30 AM in response to GBASHAW

    Hello GBASHAW,

     

    After reviewing your post, it sounds like the touch features on the Magic Mouse work, but you are not able to scroll. Are you having trouble scrolling in Safari or in other applications? You may want to check if scrolling has been disabled for a Trackpad or Mouse. 

     

    Use Multi-Touch gestures on your Mac - Apple Support

     

    In this case you would select Mouse Options:

     

    Trackpad scrolling can be turned off in Accessibility preferences: Choose Apple menu > System Preferences, then click Accessibility. In the Mouse & Trackpad section, click Trackpad Options, then deselect the Scrolling checkbox.

     

    Thank you for using Apple Support Communities. Have a nice day.