MacBook not Detecting External Hard Drive

i just start using MacBook 12" with usb c port, i got with my mac usb c to normal usb converter, i have tried it with memory stick and it works but with my 2 external hard drives in not detect any or even show in disk utility, please help.

MacBook, OS X El Capitan (10.11.5)

Posted on Jun 28, 2016 9:24 AM

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9 replies

Sep 2, 2017 2:12 PM in response to AswinAK

There may be an appropriate path to adapt these external products to

your newest edition MacBook and/or MacBook Pro model with similar

port configurations by use of correct adapters. ~ Active, not passive.
Power is expected to pass through for data, and etc; to connect them.


Connect with Thunderbolt 3 on your new MacBook Pro - Apple Support

//support.apple.com/en-us/HT207256


Other details and further information links were in the previously posted topic:

• Using USB-C and Thunderbolt 3 (USB-C) ports and adapters on your Mac notebook - Apple Support


Hopefully the correct adapters for the newer hardware will suffice if you

can obtain them from a mac-centric vendor, Apple Store, or an AASP.


Good luck & happy computing! 🙂

Jun 28, 2016 2:00 PM in response to AhmedM1

Are the external hard drives in self-powered enclosures, or do they

need port power to run? You don't specify several items that may be

useful for a reply to be researched; several answers may exist.


Do you have this adapter?

• USB-C Digital AV Multiport Adapter


Sometimes different adapters are required; other times a hub with

options, so you have more ports than the original; and all of them

would need primarily to use USB-C. Including the power adapter.


Not all power adapters will allow the 29W adapter to be in use; so

depending on the choice or availability of other versions, you may

not be able to use the product. Also, not all USB-C to other type

of plug adapters are of equal or reliable quality. Check all to see.


• Using the USB-C port and adapters on your MacBook (Retina, 12-inch, Early 2015) and later - Apple Support


A memory stick does not require power to the degree that rotational

hard disk drives in external enclosures will; so if those external HDD

units have their own power adapter, that should make a difference.

And if so, you may not have had an issue. There may be some other

problem behind the situation you are faced with.


There is a built-in diagnostic test for the computer in its OS X; but

that may not help if the issue is a peripheral adapter problem.


Not sure what else to say...

Good luck in any event. 🙂

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MacBook not Detecting External Hard Drive

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