my apple id is locked

hi, my apple id is locked.i can updated the application in the itunes but i cant download any application.itunes show eror to my (you must verify payment info).please help me.

my email address: ****


my apple id: ****

<Personal Information Edited by Host>

iPhone 6, iOS 9.3.2, null

Posted on Jun 28, 2016 10:13 AM

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2 replies

Jun 28, 2016 10:37 AM in response to signal mobile

These are user-to-user forums, not iTunes Support nor Apple - don't post personal info on here (on any other public forum)


What do you mean by 'locked' ? If it’s been disabled/locked for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support


You might then need to log out and back into your account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support


If that doesn't fix it then contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html


If you are only being asked to enter/verify your payment details then have you done that ?

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my apple id is locked

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