Abigail182
Level 1
(4 points)
Q: Hoax email?
I received an email from shop-674@mail.icloud.com saying that it was a subscription confirmation to Netflix 1S Plan for a 1 month period costing £35.99 that will be paid via my iTunes account. I have not done this and if I try to cancel the subscription it asks me to sign in with my Apple ID and password (which I have not done as I don't trust it). The email all looks legit (iTunes logo etc) but I have not signed up for anything so I presume that it is a hoax. Can anyone help?
Thanks
King_Penguin
Level 10
(133,081 points)
It's a phishing email email trying to get your account and payment details - if you still have it you could forward it to Apple : reportphishing@apple.com , and then delete it.
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
