YesThatAllen

Q: replies to discussions by email not showing

Each email I get from this forum has the text:


You can respond to Calgary Guru by replying to this email, or go to the discussion in Communities.

 

I haven't seen replies I've sent post.

 

Are there guidelines around this? Have others had reply by email work on this discussions site lately?

Apple Discussions Site, OS X El Capitan (10.11.5)

Posted on Jun 28, 2016 8:19 PM

Close

Q: replies to discussions by email not showing

  • All replies
  • Helpful answers

Page 1 Next
  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 28, 2016 8:33 PM in response to YesThatAllen
    Level 5 (7,635 points)
    Notebooks
    Jun 28, 2016 8:33 PM in response to YesThatAllen

    Let's start with your post's email notification TO ME = there is no such statement = Reply by email is DISABLED by Apple's choice

      Apple Support Communities
      YesThatAllen has posted in the Using Apple Support Communities community.
      replies to discussions by email not showing

    Each email I get from this forum has the text:


    You can respond to Calgary Guru by replying to this email, or go to the discussion in Communities.

     

    I haven't seen replies I've sent post.

     

    Are there guidelines around this? Have others had reply by email work on this discussions site lately?

    To post a reply, go to the discussion in Communities.
      You are receiving this email from Communities. You can change your email preferences in your Communities Profile. Please expect a slight delay in visibility of points awarded.
      TM and copyright © 2016 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support
  • by babowa,

    babowa babowa Jun 28, 2016 8:36 PM in response to YesThatAllen
    Level 7 (31,935 points)
    iPad
    Jun 28, 2016 8:36 PM in response to YesThatAllen

    There is no way to directly email anyone; the forums are not set up to allow private messaging. You simply post the reply in the thread/discussion you are participating in.

  • by YesThatAllen,

    YesThatAllen YesThatAllen Jun 28, 2016 8:42 PM in response to ChitlinsCC
    Level 1 (39 points)
    Mac OS X
    Jun 28, 2016 8:42 PM in response to ChitlinsCC

    See attached. It's there on every message I've received so far. I've put an orange box around the content I'm referring to.

     

    ( @babowa, I'm not trying to email another user, rather, reply by email to a post.)

     

    reply-by-email.png

  • by bobseufert,Helpful

    bobseufert bobseufert Jun 28, 2016 9:47 PM in response to YesThatAllen
    Level 6 (13,696 points)
    iPad
    Jun 28, 2016 9:47 PM in response to YesThatAllen

    In your two sreenshots directly above you should get the top one. Have you ever received the info from both screenshots on one email notification ?  This Forum has a number of glitches, one of them is to format a email notification in the style of an earlier Forum. I think you found one.

  • by YesThatAllen,

    YesThatAllen YesThatAllen Jun 28, 2016 9:48 PM in response to bobseufert
    Level 1 (39 points)
    Mac OS X
    Jun 28, 2016 9:48 PM in response to bobseufert

    I sure hope that's not the right answer...

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 28, 2016 10:34 PM in response to YesThatAllen
    Level 5 (7,635 points)
    Notebooks
    Jun 28, 2016 10:34 PM in response to YesThatAllen

    You are the Original Poster in your screenshot - thus the Big Buttons for marking awards

    AlohaBob is right about the email being in the form of earlier incarnation of the forum software = a glitch that happens to us all on rare occasions

    You "sometimes" can take advantage of the forum glitches to circumvent the Apple disable of email reply to forum posts = do NOT count on it

  • by bobseufert,

    bobseufert bobseufert Jun 28, 2016 11:59 PM in response to YesThatAllen
    Level 6 (13,696 points)
    iPad
    Jun 28, 2016 11:59 PM in response to YesThatAllen

    Here's what make me suspicious. I received the email notification below January 29, 2016. It's in the style of the previous Format or possibly the basic Jive style without the Apple overlay. Without much greater computer skills it's impossible to know for sure.

     

    image.jpeg

  • by YesThatAllen,

    YesThatAllen YesThatAllen Jun 29, 2016 4:14 AM in response to bobseufert
    Level 1 (39 points)
    Mac OS X
    Jun 29, 2016 4:14 AM in response to bobseufert

    By the way, that's one screenshot from one email - but doesn't change your point that an old footer may be showing through.

  • by YesThatAllen,

    YesThatAllen YesThatAllen Jun 29, 2016 4:16 AM in response to ChitlinsCC
    Level 1 (39 points)
    Mac OS X
    Jun 29, 2016 4:16 AM in response to ChitlinsCC

    I've yet to see a reply by email post. They just go off into never-neverland, with no indication that they were ignored.

  • by bobseufert,

    bobseufert bobseufert Jun 29, 2016 5:57 AM in response to YesThatAllen
    Level 6 (13,696 points)
    iPad
    Jun 29, 2016 5:57 AM in response to YesThatAllen

    I'm not sure I understand your point. I received a number of them over a two day period. I only needed to take a screenshot of one of them.

    Please clarify your two screenshots above. Do you receive the two messages on the same email notification. If so can you include a screenshot. Thank you.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 29, 2016 7:29 AM in response to YesThatAllen
    Level 5 (7,635 points)
    Notebooks
    Jun 29, 2016 7:29 AM in response to YesThatAllen

    Often, no response is Apple's way of saying "NO" -

    I failed to mention that I (and so has Bob) have actually posted a reply to a thread via reply to email in the past. The fact that the feature does not persist in succeeding is proof that Apple has it disabled.

    JiveSoftware Communites = one IS able to reply to a thread via email email reply (ASC runs on  Jive) = further proof Apple disables.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 29, 2016 8:00 AM in response to bobseufert
    Level 5 (7,635 points)
    Notebooks
    Jun 29, 2016 8:00 AM in response to bobseufert

    There is only ONE screenshot... methinks you are thinking the bottom part where the award buttons AND the statement "you can respond to ChitlinsCC by replying to this email or by ..." is a separate email - it is just "out of character" because of the colors and boxes/buttons

    YesThatAllen's reposted & one of mine

    reply-by-email.pngScreenshot 127.png

  • by bobseufert,

    bobseufert bobseufert Jun 29, 2016 4:21 PM in response to ChitlinsCC
    Level 6 (13,696 points)
    iPad
    Jun 29, 2016 4:21 PM in response to ChitlinsCC

    Thanks for the clarification that it is only one email. What threw me off is there is no link in the upper box if you are not the OP.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 29, 2016 4:44 PM in response to bobseufert
    Level 5 (7,635 points)
    Notebooks
    Jun 29, 2016 4:44 PM in response to bobseufert

    Au contraire, mon amie

    new-blank.png

Page 1 Next