Q: Booting.
My Iphone just recently started booting me out of my apps. First, it was Facebook. I restarted my phone and the problem persisted, it even went on to persist within a couple of other apps. How do i fix the problem? And will i have to pay?
iPhone 5s
Posted on Jun 28, 2016 10:14 PM
Community Specialists
Hello Cancerkid_98,
Thank you for being part of the Apple Community!
It is my understanding you are experiencing apps randomly shutting down on your iPhone. We do some much with our iPhones; we need them to work as expected.
There are a few steps that can be taken to try to correct this. The first thing we want to do is to make sure you have a current backup of everything on your iPhone. Nothing I am going to suggest should cause any data loss, but it is always a good idea to have a backup. If you follow this link, you will find instructions on how to do a backup:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Once you have the backup, here are some suggestions on how to fix an app that randomly unexpectedly quits:
- Restart the app
- Restart your device
- Check for iOS and app updates
- Install another app from the App Store
- Delete and reinstall the app
- Contact the app developer
More information on each step can be found here:
If an app you installed unexpectedly quits, stops responding, or won’t open
Cheers!
Posted on Jun 30, 2016 10:35 AM