HT204589: Retrieve a lost QuickTime 7 Pro registration key

Learn about Retrieve a lost QuickTime 7 Pro registration key
minimac51
Level 1 (4 points)
Quicktime

Q: Trouble activating quicktime pro

I was advised that I could download quicktime pro 7 to my present Mac and use my old key purchased for quicktime 7 pro to register it. I found the key but the special pro features do not seem to be available after registering it with the key. Please advise.

MacBook Pro, Mac OS X (10.7.1), MiniMac

Posted on Jun 28, 2016 10:08 PM

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minimac51

Q: Trouble activating quicktime pro

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  • Helpful answers

  • by QuickTimeKirk,Helpful

    QuickTimeKirk QuickTimeKirk Jun 29, 2016 6:01 AM in response to minimac51
    Level 9 (53,114 points)
    Jun 29, 2016 6:01 AM in response to minimac51

    Open QuickTime Player 7 and then open the About QuickTime Player 7 under its menu.

    The big blue Q icon should have the word Pro on its left side.

  • by minimac51,

    minimac51 minimac51 Jun 29, 2016 6:04 AM in response to QuickTimeKirk
    Level 1 (4 points)
    Quicktime
    Jun 29, 2016 6:04 AM in response to QuickTimeKirk

    I did has  you instructed and there was not a big blue Q icon.  Do these registration codes expire?  I was entering the registration code off of an email

    from 2011.  Who do I contact with Apple to ask about this since it seems there is possibly something wrong with the code?  Thank you.

  • by QuickTimeKirk,Helpful

    QuickTimeKirk QuickTimeKirk Jun 29, 2016 7:28 AM in response to minimac51
    Level 9 (53,114 points)
    Jun 29, 2016 7:28 AM in response to minimac51

    Screen Shot 2016-06-29 at 8.06.13 AM.png

    You don't see the window like mine above?

    Do you have QuickTime Player 7 installed? It will be in the Utilities folder.

  • by minimac51,

    minimac51 minimac51 Jun 29, 2016 7:29 AM in response to QuickTimeKirk
    Level 1 (4 points)
    Quicktime
    Jun 29, 2016 7:29 AM in response to QuickTimeKirk

    Hi,

    Yes, it finally seemed to register this morning.  However, I used Quicktime 7 Pro to export an iMovies mov file to an MP4 file and sure saw a loss of quality.

    Is there any other way to inexpensively export an iMovie or Quicktime file to an MP4?

  • by QuickTimeKirk,

    QuickTimeKirk QuickTimeKirk Jun 29, 2016 7:34 AM in response to minimac51
    Level 9 (53,114 points)
    Jun 29, 2016 7:34 AM in response to minimac51

    Any time you export an already compressed file to a new file you're going to lose quality.

    Why do you need to change from .mov to .mp4 in the first place?

    I'll bet the codecs used in the .mov file are the same as those found in the new .mp4 version.

    Just change the file extension from .mov to .mp4 and see if that works for you.