Hi all,
My mac: Macbook pro retina. OS 10.11.5
Issue: Auto shutdown when lid is closed.
Please support me solve it. Thanks a lot
MacBook Pro with Retina display, OS X El Capitan (10.11.5)
If you haven't already done so, please try this simple step first.
I tried you the simple step but it is still not resolved.
Today, my mac automatically shutdown 3 times and I have press power button 10s to turn on.
Important notice: I cannot turn on by single press as normally. I have to press 10s.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keep your confidential data secure during hardware repair.
Apple recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Macbook pro auto shutdown (OS 10.11.5)
