Iphone signal problem can't restore

My iphone 5s has been searching for signal for a week now. Tried all the solutions on the internet none of them worked so i tried a restore. The problem is that in the restore process an error occurs "the iphone could not be restored an unknown error has been occured (-1). what can i do?

Posted on Jun 29, 2016 4:57 AM

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1 reply

Jun 29, 2016 5:19 PM in response to abrother

Hello abrother!


Thank you for everything you've posted on things so far. From that, I understand that the iPhone wouldn't connect to cellular for a week and you've tried a restore with iTunes on a computer. Now with that, it gives error (-1).

The restore was a great step to try and is the last step listed in our article about no signal: If you can't connect to a cellular network or cellular data - Apple Support

With error -1, we can treat it similar to error 1 and check the steps on this page: Get help with iOS update and restore errors - Apple Support


If after trying those steps, you're still seeing the same error, then the phone could need service. You can check service options with either of these pages:

Apple - Support - Product Selection

Apple - Find Locations - Country Selector


Best wishes.

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Iphone signal problem can't restore

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