I keep getting the message "Please rotate your device" with a black screen behind it. Any idea as to why this is happening?

Question

I keep getting the message "Please rotate your device" with a black screen behind it. Any idea as to why this is happening?

HI all,

I've never had this type of problem before the past few days but it's getting rather annoying! When online, I keep getting a message saying "Please rotate your device". I would understand it if I needed to do this whilst viewing an article, say, but I have never needed to. Has anyone else come across this issue? Many thanks in advance.

iPad (4th gen) Wi-Fi, iOS 7.0.4

Posted on Jun 29, 2016 10:27 AM

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Answer 1

Top-ranking reply

Johnathan Burger

Level 9

68,149 points

Jun 29, 2016 1:25 PM in response to donnafromgloucester

Some websites have formatted their pages to be viewed in portrait orientation.

They have decided to force you to view it that way.

You either rotate your device or stop going to those sites.

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Answer 2

Skydiver119

Level 9

53,441 points

Jun 29, 2016 10:37 AM in response to donnafromgloucester

I'Ve seen it when it's an ad on a page, especially one of those annoying 'take over your device to show you....' ads. I just ignore and dismiss it.

Do you see this when you're browsing the web or playing an ad supported game?

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Answer 3

Jun 29, 2016 10:38 AM in response to donnafromgloucester

DDid you try rotating your device? It could be that a web page works better on a different angle, so the website may just require you to rotate your device! Good luck!

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