mayapasadena
Level 1
(4 points)
Q: I don't have Keynote
I have a Macbook from mid 2012 with most recent IOS update (10.11.5). I assume it's supposed to come with Keynote - and I'm not eligible for the Up-to-Date program. I tried contacting apple support but for some reason they keep telling me that isn't possible and to "try again." Does anyone know how else I could get it (without having to pay 20$)?
K Shaffer
Level 6
(14,587 points)
In your App Store section of previous purchase history, is there any indication
that you may have bought or had a supported product with Keynote or other
Mac Apps there?
If the computer you bought had been previously owned and any associated
update to later version apps had been used by that owner, the option may
not have been transferable or available to a second owner; it would have
been tied to the first owner's AppleID and their App Store.
Is the computer was new to you and then upgraded to a later OS X, then it
may be possible that an earlier Mac App may be available. For that to happen
there would be conditions. -- Although that would be nice, it does sound like
you may not have the options available; short of a new purchase of Keynote.
• Keynote - Mac Apps - Apple Support:
https://www.apple.com/support/mac-apps/keynote/
The original iWorks included a spreadsheet, word processor, & keynote;
then they were separated. Older versions won't work, either. Not sure if
there are any third-party quality options; or shareware, freeware, etc.
So you may have to buy the new version for this latest OS X. I'm using an older
Mac OS X that shipped with my most recent purchase; & haven't upgraded yet.
Some features will be lost to me in the later system. Not all upgrades are great.
