ipek152
Level 1 (4 points)
iPhone

Q: Mailbox error- it stopped working

I using iphone 5 se. After ios 9.3.2 my mails stopped working. It is only working when i reset the network settings

BUt after few hours it is gone again. Do you have the same

problem?

iPhone SE, iOS 9.3.2

Posted on Jun 29, 2016 2:15 PM

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ipek152

Q: Mailbox error- it stopped working

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  • Helpful answers

  • by alex_oz,

    alex_oz alex_oz Jun 30, 2016 8:28 AM in response to ipek152
    Community Specialists
    Jun 30, 2016 8:28 AM in response to ipek152

    Hello there, ipek152!

     

    Thanks for reaching out to the Apple Support Communities! I know how important it is to be sure the emails are working properly with the iPhone. You might want to try the steps here Get help with Mail on your iPhone, iPad, and iPod touch.

     

    Specifically:

     

    Remove your email account and set it up again

    If you still have issues with sending and receiving email, try removing your email account from your device and then add it back again:*

    1. On your computer, sign in to your email provider’s website to verify that all of your email is there or check if your email is saved somewhere other than your iOS device.
    2. On your iOS device, tap Settings > Mail, Contacts, Calendars.
    3. Tap the email account you want to remove.
    4. Tap Delete Account.
    5. Add your account again.

    *iOS backups made in iCloud and iTunes include a backup of your mail settings, but not your emails. Emails deleted from your iOS device aren’t recoverable from an iCloud or iTunes backup. Learn more about backups in iCloud and iTunes.

     

    Cheers!