ccsmatt
Level 1 (4 points)
Applications

Q: iChat/Messages Video Chat

Good Afternoon All, as of last Friday it appears that my company lost the ability to once again use iChat/Messages video chat since last Friday. The errors that we get are the exact same as it was last summer when video chat was globally down.

 

My current setup is using an OPENFIRE jabber server that users connect from our satellite offices around the state of Oregon, Washington, and Idaho. When we initiate video chat over the WAN (LAN video chat still works) it sends the invite to the end user and when they click accept it does not get back to the originator of the video chat so the client times out. No changes were made from Friday morning when it was working to Friday afternoon when it had stopped working.

 

Screen Shot 2016-06-29 at 2.36.18 PM.png

 

Is anyone else experiencing this problem?

 

Thanks in advance!

Posted on Jun 29, 2016 2:45 PM

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ccsmatt

Q: iChat/Messages Video Chat

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 30, 2016 12:45 PM in response to ccsmatt
    Level 9 (72,947 points)
    Applications
    Jun 30, 2016 12:45 PM in response to ccsmatt

    hi,

     

    Unable to test myself at the moment in the current OS I am using.

     

     

     

     

    3Sigcopy2.png

    8:44 pm      Thursday; June 30, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)