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may daughter apple id has been locked. It doesn't get her birthday date, and sends a mail to wrong address. i have the buying invoice, apple id and password. how can i unlock it? how can i send an e-mail to appl
iPhone 5s
What do you mean by locked? Are you able to login to https://appleid.apple.com/?
NO i can't. My daughter used by mistake " find my iphone", i get a message " this apple id is locked for security readons". When we try to open i give the birthday datr and it doesn't accept it, and sends the mail to an e-mail address which isn't mine
If your Apple ID is locked
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.
If your Apple ID is locked for security reasons, you might see one of these alerts:
When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.
If you use two-step verification, you need to use your recovery key and a trusted device. And if you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID.
If you see a message that is different from the alerts above and you can't reset your password, contact us for help.
unlock apple id
