almogfarm

Q: unlock apple id

may daughter apple id has been locked. It doesn't get her birthday date, and sends a mail to wrong address. i have the buying invoice, apple id and password. how can i unlock it? how can i send an e-mail to appl

iPhone 5s

Posted on Jun 30, 2016 2:17 AM

Close

Q: unlock apple id

  • All replies
  • Helpful answers

  • by anonyme4321,

    anonyme4321 anonyme4321 Jun 30, 2016 2:41 AM in response to almogfarm
    Level 1 (93 points)
    Mac OS X
    Jun 30, 2016 2:41 AM in response to almogfarm

    What do you mean by locked? Are you able to login to https://appleid.apple.com/?

  • by almogfarm,

    almogfarm almogfarm Jun 30, 2016 4:05 AM in response to anonyme4321
    Level 1 (8 points)
    iPhone
    Jun 30, 2016 4:05 AM in response to anonyme4321

    NO i can't. My daughter used by mistake " find my iphone", i get a message " this apple id is locked for security readons". When we try to open i give the birthday datr and it doesn't accept it, and sends the mail to an e-mail address which isn't mine

  • by deadman.walking,Apple recommended

    deadman.walking deadman.walking Jun 30, 2016 4:20 AM in response to almogfarm
    Level 2 (199 points)
    Jun 30, 2016 4:20 AM in response to almogfarm

    If your Apple ID is locked

    If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.

    If your Apple ID is locked for security reasons, you might see one of these alerts:

    • “This Apple ID has been disabled for security reasons”
    • "You can't sign in because your account was disabled for security reasons"
    • "This Apple ID has been locked for security reasons"

    When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

    If you use two-step verification, you need to use your recovery key and a trusted device. And if you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID.

    If you see a message that is different from the alerts above and you can't reset your password, contact us for help.