Joanna1951
Level 1 (8 points)
Apple Music

Q: Apple Music?


I signed up for the 3 months free trial of Apple Music but I have already realised it doesn't suit me. The email confirmation confirming my free 3 months subscription provides a link if I need to cancel automatic renewal or manage my subscriptions but when I click on the link it just takes me into the Apple Music download page. I have signed into "my account" on that page but I cannot find anywhere where I can unsubscribe from Apple Music?  Can anyone point me in the right direction with a line by line account of what to do?

 

Thanks

Joanna  

Windows 7, 64 bit

Posted on Jun 30, 2016 7:24 AM

by Axeman1020,Apple recommended
Axeman1020 Axeman1020
Level 6 (14,974 points)
iPhone
A:

Hi Joanna1951

 

On your iPhone, iPad, or iPod touch

 

  1. On the Home screen, tap Settings.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID at the top of the screen.
  4. Tap View Apple ID. You might need to sign in.
  5. Under Subscriptions, tap Manage.
    If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
  6. Tap the subscription that you want to manage.
  7. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
    Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

On your Mac or PC

Click to open iTunes and sign in to your Account Information page, or use these steps:
  1. Open iTunes.
  2. If you’re not signed in, sign in with your Apple ID.
  3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.

    If you’re using Windows and can’t see the menu bar, learn how to turn it on.
  4. Enter your password, then press the Return or Enter key on your keyboard, or click View Account.
On the Account Information page:
  1. Scroll to the Settings section.
  2. To the right of Subscriptions, click Manage.
    If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
  3. Choose the subscription you want to manage.
  4. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
    Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

Apple TV (4th generation)

You can only edit subscriptions for tvOS apps that are installed on your Apple TV.
  1. Open Settings.
  2. Select Accounts.
  3. Under Manage Subscriptions, select Subscriptions.
  4. Choose the subscription that you want to manage.
  5. Use the options to choose a different subscription period. You can only turn off automatic renewal on an iOS device or computer.

View, change, or cancel your subscriptions - Apple Support

Posted on Jun 30, 2016 7:44 AM

Close
Joanna1951

Q: Apple Music?

  • All replies
  • Helpful answers

  • by Axeman1020,Apple recommended

    Axeman1020 Axeman1020 Jun 30, 2016 7:44 AM in response to Joanna1951
    Level 6 (14,974 points)
    iPhone
    Jun 30, 2016 7:44 AM in response to Joanna1951

    Hi Joanna1951

     

    On your iPhone, iPad, or iPod touch

     

    1. On the Home screen, tap Settings.
    2. Tap iTunes & App Store.
    3. Tap your Apple ID at the top of the screen.
    4. Tap View Apple ID. You might need to sign in.
    5. Under Subscriptions, tap Manage.
      If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
    6. Tap the subscription that you want to manage.
    7. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
      Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

    On your Mac or PC

    Click to open iTunes and sign in to your Account Information page, or use these steps:
    1. Open iTunes.
    2. If you’re not signed in, sign in with your Apple ID.
    3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.

      If you’re using Windows and can’t see the menu bar, learn how to turn it on.
    4. Enter your password, then press the Return or Enter key on your keyboard, or click View Account.
    On the Account Information page:
    1. Scroll to the Settings section.
    2. To the right of Subscriptions, click Manage.
      If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
    3. Choose the subscription you want to manage.
    4. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
      Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

    Apple TV (4th generation)

    You can only edit subscriptions for tvOS apps that are installed on your Apple TV.
    1. Open Settings.
    2. Select Accounts.
    3. Under Manage Subscriptions, select Subscriptions.
    4. Choose the subscription that you want to manage.
    5. Use the options to choose a different subscription period. You can only turn off automatic renewal on an iOS device or computer.

    View, change, or cancel your subscriptions - Apple Support