sheilafromsolihull
Level 1 (5 points)
iPad

Q: Bell Icon

A bell keeps on appearing and disappearing on my wife's mini IPad III.

How can I stop this from happening  .  .  .  it's distracting.

Stephen

iPad Mini

Posted on Jun 30, 2016 7:45 AM

by Demo,Apple recommended
Demo Demo
Level 10 (95,464 points)
iPad
A:

Does she have system sounds muted? This explains how the side switch works on many models of iPads, and it also talks about muting system sounds.

About the iPad Side Switch - Apple Support

Posted on Jun 30, 2016 7:56 AM

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sheilafromsolihull

Q: Bell Icon

  • All replies
  • Helpful answers

  • by Demo,Apple recommended

    Demo Demo Jun 30, 2016 7:56 AM in response to sheilafromsolihull
    Level 10 (95,464 points)
    iPad
    Jun 30, 2016 7:56 AM in response to sheilafromsolihull

    Does she have system sounds muted? This explains how the side switch works on many models of iPads, and it also talks about muting system sounds.

    About the iPad Side Switch - Apple Support

  • by sheilafromsolihull,

    sheilafromsolihull sheilafromsolihull Jun 30, 2016 9:26 AM in response to Demo
    Level 1 (5 points)
    iPad
    Jun 30, 2016 9:26 AM in response to Demo

    I think I understand but don't know yet if it solves the question

  • by Demo,

    Demo Demo Jun 30, 2016 9:30 AM in response to sheilafromsolihull
    Level 10 (95,464 points)
    iPad
    Jun 30, 2016 9:30 AM in response to sheilafromsolihull

    Can you elaborate a little? When does she see this bell icon? Does she hear sounds for the keyboard clicks or app notifications?

  • by SergZak,Apple recommended

    SergZak SergZak Jun 30, 2016 11:48 AM in response to sheilafromsolihull
    Level 5 (7,318 points)
    iPad
    Jun 30, 2016 11:48 AM in response to sheilafromsolihull

    If the device is in a case, remove it and see if the bell icon still keeps popping up. It could be that one of the volume up/down buttons are being pressed too much by the case either due to poor fit or tolerance or maybe some dust buildup (or similar).

     

    While it's out of the case, test the device buttons and see if either one is overly sensitive to being pressed/triggered.

  • by sheilafromsolihull,

    sheilafromsolihull sheilafromsolihull Jul 1, 2016 12:44 AM in response to Demo
    Level 1 (5 points)
    iPad
    Jul 1, 2016 12:44 AM in response to Demo

    Hello Demo

    The bell icon appears (and disappears) sporadically without any obvious cause and there is no sound or click

  • by bobseufert,

    bobseufert bobseufert Jul 1, 2016 1:35 AM in response to sheilafromsolihull
    Level 6 (13,827 points)
    iPad
    Jul 1, 2016 1:35 AM in response to sheilafromsolihull

    It's random and it's not the case causing the problem. Now we start trouble shooting, simple first.

    Start with reset. Press and hold both the home and power buttons until the Apple logo appears. Release both buttons. Wait until your iPad starts on it's own.

    If that doesn't work try settings > general > reset > reset all settings. Make sure you have your wifi password first, you're going to have to re-enter it.

    Next you'll have to Restore your iPad. If you've never Restored your iPad please wait for Demo or SergZak to wake up to help you with the process.

     

    Just a thought. Can you remember when the sound icon stated appearing ? If it was immediately after an update or installing an app that's usually the problem.

  • by Briansyddall,

    Briansyddall Briansyddall Jul 1, 2016 2:33 AM in response to sheilafromsolihull
    Level 6 (8,630 points)
    Apple Watch
    Jul 1, 2016 2:33 AM in response to sheilafromsolihull

    Hi

    Go to apple clock check settings for alarms ?

    Cheers

    Brian

  • by Demo,Helpful

    Demo Demo Jul 2, 2016 12:10 AM in response to sheilafromsolihull
    Level 10 (95,464 points)
    iPad
    Jul 2, 2016 12:10 AM in response to sheilafromsolihull

    What I am asking is this. Can you hear keyboard clicks when typing emails or documents? Do you hear email sound notifications when you send or receive an email? Have you tried Bob's suggestions? Any luck with those?