User profile for user: frisbee1
frisbee1 Author
User level: Level 1
8 points

ReportCrash: Attempt to read info_array in pid....

Hi,

I repeatedly (every 10 seconds) receive the following massage in my Console:

30-06-16 20:43:19,082 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,083 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,083 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,083 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,084 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,085 ReportCrash[1781]: Attempt to read info_array in pid 1788 failed, address was 7fff6877ff48

30-06-16 20:43:19,119 ReportCrash[1781]: Saved crash report for autofsd[1788] version ??? to /Library/Logs/DiagnosticReports/autofsd_2016-06-30-204319_eran-air.crash

30-06-16 20:43:27,113 ReportCrash[1781]: Saved crash report for rpc.statd[1789] version ??? to /Library/Logs/DiagnosticReports/rpc.statd_2016-06-30-204327_eran-air.crash


The proces uses about 5 to 6 percent of my CPU every time it starts.

Don't know when the problem started, but I'm sure it exists for at least a few days now. Does anybody have an idea where the problem might come from and what would be the best thing to do.

Thanks.

MacBook Air, OS X Mavericks (10.9.5)

Posted on Jun 30, 2016 12:12 PM

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7 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jun 30, 2016 3:16 PM in response to frisbee1

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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User profile for user: frisbee1
frisbee1 Author
User level: Level 1
8 points

Jun 30, 2016 3:58 PM in response to Linc Davis

Ran it in Safe mode. No improvement. Actually even worse. Have the ReportCrash massage twice every ten seconds now.

Hope you can tell me more where to look now.


The log:


01-07-16 00:56:31,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-56.92.2/Common/commonU tilsKern.c:333: VNOP_GETXATTR com.apple.ResourceFork for /System/Library/PrivateFrameworks/oncrpc.framework/Versions/A/oncrpc: 93: error

01-07-16 00:56:31,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-56.92.2/Compressors/Zl ib/Type4/compressorType4Imp.c:87: fh_getxattr /System/Library/PrivateFrameworks/oncrpc.framework/Versions/A/oncrpc: error

01-07-16 00:56:31,000 kernel[0]: vnode_validate_compressed_file_Type4 error: -1

01-07-16 00:56:31,632 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,633 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,633 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,633 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,634 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,635 ReportCrash[396]: Attempt to read info_array in pid 406 failed, address was 7fff60b6df38

01-07-16 00:56:31,637 com.apple.launchd[1]: (com.apple.statd.notify[406]) Job appears to have crashed: Trace/BPT trap: 5

01-07-16 00:56:31,637 com.apple.launchd[1]: (com.apple.statd.notify) Throttling respawn: Will start in 10 seconds

01-07-16 00:56:31,639 ReportCrash[396]: Saved crash report for rpc.statd[406] version ??? to /Library/Logs/DiagnosticReports/rpc.statd_2016-07-01-005631_eran-air.crash

01-07-16 00:56:32,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-56.92.2/Common/commonU tilsKern.c:333: VNOP_GETXATTR com.apple.ResourceFork for /System/Library/PrivateFrameworks/oncrpc.framework/Versions/A/oncrpc: 93: error

01-07-16 00:56:32,000 kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-56.92.2/Compressors/Zl ib/Type4/compressorType4Imp.c:87: fh_getxattr /System/Library/PrivateFrameworks/oncrpc.framework/Versions/A/oncrpc: error

01-07-16 00:56:32,000 kernel[0]: vnode_validate_compressed_file_Type4 error: -1

01-07-16 00:56:32,470 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,470 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,471 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,471 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,473 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,474 ReportCrash[396]: Attempt to read info_array in pid 407 failed, address was 7fff614fff48

01-07-16 00:56:32,477 com.apple.launchd[1]: (com.apple.autofsd[407]) Job appears to have crashed: Trace/BPT trap: 5

01-07-16 00:56:32,477 com.apple.launchd[1]: (com.apple.autofsd) Throttling respawn: Will start in 10 seconds

01-07-16 00:56:32,479 ReportCrash[396]: Saved crash report for autofsd[407] version ??? to /Library/Logs/DiagnosticReports/autofsd_2016-07-01-005632_eran-air.crash

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

Jun 30, 2016 4:20 PM in response to frisbee1

If you don't already have a current backup, please back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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User profile for user: frisbee1
frisbee1 Author
User level: Level 1
8 points

Jul 6, 2016 1:41 PM in response to Linc Davis

Reinstalling the OS worked out fine! The report crash massages stopped completely. Thanks!

Unfortunatly though a new problem has rissen. My online mass storage account (Hubic) constantly (about once per second) shows massages in the Console. See this log:

06-07-16 22:29:59,276 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:29:59,277 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:29:59,277 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:02,405 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:02,405 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:02,406 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:02,406 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:02,406 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:02,406 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:06,104 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:06,104 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:06,104 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:06,105 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:06,105 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:06,105 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:08,143 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:08,143 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:08,143 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:08,144 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:08,144 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:08,144 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:10,433 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:10,434 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:10,434 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:10,435 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:10,435 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:10,435 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:22,357 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:22,357 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:22,358 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:22,358 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:22,358 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:22,359 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:26,080 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:26,081 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:26,081 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:26,081 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:26,081 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:26,081 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:28,139 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:28,139 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:28,139 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:28,140 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:28,140 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:28,140 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:29,072 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:29,072 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:29,072 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:29,073 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:29,073 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:29,073 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:32,671 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:32,671 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:32,672 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:32,672 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:32,672 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:32,672 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:56,258 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:56,258 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:56,258 hubiC[426]: CGSGetWindowBounds

06-07-16 22:30:56,258 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:30:56,258 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:30:56,258 hubiC[426]: CGSGetWindowBounds

06-07-16 22:31:39,103 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:31:39,104 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:31:39,104 hubiC[426]: CGSGetWindowBounds

06-07-16 22:31:39,105 hubiC[426]: CGSGetWindowTransformAtPlacement

06-07-16 22:31:39,105 hubiC[426]: CGSTranslatePointForWindow

06-07-16 22:31:39,105 hubiC[426]: CGSGetWindowBounds


Start up in Safe Mode didn't make any change. Any idea what might cause the problem and how to solve it?

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ReportCrash: Attempt to read info_array in pid....

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