StevenChau935

Q: Why can't I select "none payment" even though my balance is $0

Hello guys.

I am trying to change my region from USA to Vietnam to download some apps. I followed the instruction from the below website and as I checked there was no bill or amount which I owe Apple so why couldn't I change my payment to none. Moreover, I have no subscription as well as automatic membership renewal and family sharing. I appreciated so much for your time guys. Here is the instruction: View, change, or cancel your subscriptions - Apple Support

 

 

This is the purchase history which showed that I have $0 balance in my account.

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This is account info.

Screenshot 2.png

 

 

This is payment type in USA

Screenshot 4.png

 

 

And this is the payment types after I selected Vietnam region. (There was no "none" option)

Screenshot 3.png

iPhone 6s, iOS 9.3.2, null

Posted on Jun 30, 2016 2:37 PM

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Q: Why can't I select "none payment" even though my balance is $0

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