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Q: Keyboard won't work after Windows installation using Bootcamp

Hi there.

 

I need help with keyboard connection.  I have followed the steps re bootcamp and all the necessary downloads for the iMac and it all went smoothly.  Got the the point of set up account on windows, and I am not able to type using the apple keyboard.  The mouse worked fine but the keyboard somehow is not connected?

 

I saw this support from Apple If you don't see some Mac features when using Windows on your Mac - Apple Support and I am starting the process.  Having read the entire thing, I am not sure now if this will do the trick.  I still can't get pass the set up account on windows to even get to Windows Support Folder.  Any ideas how I can go about using the keyboard?  Thank you in advance.

  1. Click Restart to start up your Mac in Windows, then log in if prompted.
  2. Open the Boot Camp folder (or, on newer versions, the WindowsSupport folder) on the USB flash drive. Then double-click Setup (or setup.exe) to begin installation. When you're prompted to allow Boot Camp to make changes, click Yes.

iMac (21.5-inch, Late 2013)

Posted on Jun 30, 2016 5:53 PM

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