Forgot rescue email address & security answer

want to change Apple ID password but forgot the security answer and rescue email address , help please

iPad 2, iOS 9.3.2

Posted on Jun 30, 2016 11:26 PM

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1 reply

Jul 1, 2016 12:32 AM in response to Mahen99

You will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset : If you forgot the answers to your Apple ID security questions

If you can't reset your security questions

If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.

If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

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Forgot rescue email address & security answer

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