iPhone
Q: Activation Lock
Someone gave me an iphone 6, I restored and updated it and then I was about to activate it but it has activation lock turned on. The previous owner can't remember the password for the apple ID that the phone is linked to and they can't remember the password for their email so they can't reset the password is there any way to fix this? please help
iPhone 6
Posted on Jul 1, 2016 12:24 AM
by Michael Black,Apple recommended
The previous owner can use Apple's iforgot web link or contact Apple directly to recover their AppleID and then unlock that device from their iCloud account. If they are unwilling to do that though, then there is no way for you to use that device.
Posted on Jul 1, 2016 9:59 AM