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Jul 2, 2016 8:08 PM in response to storm4rsby Corrie84,★HelpfulHi there storm4rs,
Welcome to the Apple Support Communities! It sounds like you are being prompted for your Recovery Key password associated with iCloud. I will be more than happy to provide you with some information on how to move forward.
You most likely enabled two-step verification with your Apple ID at some point. Check out this article on what to do when two-step verification is turned on:
If you can't sign in with two-step verification using your Apple ID
All the best!
