Can't Access Itunes Music Store

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Level 1

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Can't Access Itunes Music Store

I can't access Itunes Music store after downloading the new Internet Explorer 7. Anyone else having this issue? What can I do to get access back? Thanks for any help, please!

Dell, Windows XP, Ipod 5G

Posted on Dec 5, 2006 5:16 PM

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Answer 1

toonz

Level 7

22,360 points

Dec 5, 2006 5:23 PM in response to Tex57

What do your network diagnostics say? iTunes Help menu -> Run Diagnostics. Select Network Diagnostics, hit next.

I would assume that IE is not set up right. (iTunes is using the IE settings.) And that you probably need to go to IE's Tools menu on the upper right, select Internet Options. Select the Connections tab. And maybe select the LAN settings tab.

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Answer 2

Tex57 Author

Level 1

0 points

Dec 5, 2006 5:48 PM in response to toonz

I can't access "Run Diagnostics." It only shows "Run CD Diagnostics." In fact, I can't even get into the Apple Discussions Support website. I am having to use my other computer to send these posts. My other computer has not been upgraded to Internet Exporer 7.0 yet and it will bring up Itunes Music Store okay, so I can see the "Run Diagnostics" you are talking about just fine. Any other ideas?

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