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Q: iTunes 12.4.1.6 on windows 10 will not recognise my iPhone 6

Hi all,

iTunes 12.4.1.6 on my windows 10 Dell laptop will not recognise my iPhone 6 or my iPad (not sure what model).

I have gone through the iTunes diagnostic and help as well as updated all software on iPhone, iTunes and Windows.

 

Does anyone have any ideas to help?

 

Thanks

iPhone 6, Windows 10

Posted on Jul 2, 2016 12:41 AM

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Q: iTunes 12.4.1.6 on windows 10 will not recognise my iPhone 6

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