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All replies
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Helpful answers
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Jul 2, 2016 5:32 AM in response to Jamesashley60by Briansyddall,Hi
When you last charged you iPhone it should have been backed up to iCloud automatically over your WiFi .
Make sure your PC is running the latest itunes 12.4
Turn off iPhone connect lead to USB on your PC .
Press & hold power button on iPhone don,t let go connect lead to iPhone keep power button pressed down until
Pc sees iPhone then wait for restore you may need to do this more than once before it works.
Cheers
Brian
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Jul 2, 2016 6:13 AM in response to Jamesashley60by Michael Black,If it is in DFU mode then making a backup now is not an option as there is no way to do it. All you can do is restore it in iTunes and hopefully you have an iTunes or iCloud backup in place to then restore content from. If you do not already have a backup, then yes, you're going to loose content - no way around that fact.
Ultimately, with any computing device, a backup (and preferably a redundant backup) is really your only insurance against data loss.
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Jul 2, 2016 6:14 AM in response to Jamesashley60by KiltedTim,If it's in recovery mode, anything that was on it is already gone. Sorry. You will have to restore iOS and restore the last backup.
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Sep 19, 2016 3:52 AM in response to Jamesashley60by Elainee123,If you have backed up your iPhone to iTunes or iCloud before this happened, you can restore the photos from iTunes or iCloud backup.
Follow below steps to restore from iTunes:
- Start iTunes and go to “Edit > Preferences > Devices”, and check “Prevent iPods, iPhones and iPads from syncing iTunes automatically”.
- Plug iPhone into computer via USB cable, and iTunes will launch automatically. If not, you need to start it manually.
- iTunes will recognize your iPhone and display the iPhone icon at the upper right corner. Click the iPhone icon and choose “Restore Backup” in the summary panel.
- iTunes will warn you to erase the settings and contents before it starts restoring iPhone. Then it will restore your iPhone with the backup.
Or you can follow this guide: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
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