AlfTurner
Level 1 (4 points)
iTunes

Q: iTunes install wont wont work

I cannot update iTunes so I removed the programme but even on an resintall it will not work. I am running it on Windows 10 64bit. It will also not let me remove the apple update file in the control panel. Can anyone help

Dell, Windows XP

Posted on Jul 2, 2016 10:40 AM

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AlfTurner

Q: iTunes install wont wont work

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  • by erin_b1,

    erin_b1 erin_b1 Jul 3, 2016 11:09 AM in response to AlfTurner
    Community Specialists
    Jul 3, 2016 11:09 AM in response to AlfTurner

    Hi there AlfTurner,

     

    Welcome to the Apple Support Communities!  It's my pleasure to assist you with uninstalling and reinstalling iTunes from your Windows 10 computer.  I use iTunes for managing all my music and movies, so I know how important it is to get it working for you again.

     

    Let's use the following article:

     

    Remove and reinstall iTunes and related software components for Windows 7 and later

     

    In particular you'll want to pay attention to this section:

     

    To uninstall programs, to go Settings.

    1. On the Start menu select Settings.
    2. Select System > Apps & features.
    3. Select the program, and then select Uninstall. Some apps built in to Windows can't be uninstalled. 
    4. Follow the directions on the screen.

     

    Once you've completely removed iTunes, you can reinstall it by going here:

     

    Download iTunes Now

     

    Best wishes and hope that this resolves updating iTunes.