karffe

Q: facebook notification shows "you received a new message" instead the preview of the text...

facebook notification shows "you received a new message" instead the preview of the text... as it did before... I have got the Mac OS X Mavericks and chrome browser. Something has changed this week or so because two week back it was fine. I could read preview of the message right in notification center, it was really cool!!!

 

Does someone has the same behavior right now?

iMac (27-inch, Late 2012), OS X Mavericks (10.9.5), null

Posted on Jul 2, 2016 10:11 AM

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Q: facebook notification shows "you received a new message" instead the preview of the text...

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  • by irina_w,Helpful

    irina_w irina_w Jul 3, 2016 6:53 AM in response to karffe
    Community Specialists
    Jul 3, 2016 6:53 AM in response to karffe

    Welcome karffe,

     

    I can see why it's important to be able to see your notifications completely when they come in and I will be more than happy to help out in resolving this. 

     

    On your Mac, in the top left corner, select the Apple logo and select System Preferences. Once here, select Notifications, then you should see Facebook listed. Click on Facebook and then make sure the alert style is set to "Alerts". This should now give you a preview of what the notification is about. 

     

    Cheers

  • by mpruivo,Helpful

    mpruivo mpruivo Jul 3, 2016 7:35 AM in response to karffe
    Level 1 (9 points)
    Mac OS X
    Jul 3, 2016 7:35 AM in response to karffe

    Hi, I've the same problem on El Capitan. All of sudden it stopped showing the preview of the message as it did before. I've already tried to switch off and on back again and I don't know why it just shows 'You received a message'. Oh.. and it shows in English even though my OS language is set to Portuguese.

  • by karffe,

    karffe karffe Jul 3, 2016 9:38 AM in response to mpruivo
    Level 1 (24 points)
    Mac OS X
    Jul 3, 2016 9:38 AM in response to mpruivo

    My problem seems to be the same as yours, because the banner shows me now: you received a new message (in english language) but my system is set up to be diferent language. But once again, the banner showed me the text preview of the message right there in notification center...I think it should be problem on the facebook site... maybe they changed something with privacy or something like that.

     

     

  • by XXinvictitusXX,

    XXinvictitusXX XXinvictitusXX Jul 3, 2016 11:37 AM in response to karffe
    Level 1 (4 points)
    Mac OS X
    Jul 3, 2016 11:37 AM in response to karffe

    Hi everyone,
    I have the same problem for 1 week !

    My mac is setting in french but this notification is in English.

     

    El capitan 10.11.5

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jul 3, 2016 12:56 PM in response to karffe
    Level 9 (72,994 points)
    Applications
    Jul 3, 2016 12:56 PM in response to karffe

    Hi,

     

    I am reading this thread as I have booked marked the Mavericks Community in such a way that I only see the Messages tagged threads.

     

    Facebook stopped using a XMPP (Jabber) server fro their message service back in 2014 https://developers.facebook.com/docs/chat/

    Since then Messages (or any iChat version still being used on earlier Macs) cannot not use the Facebook service as it has ended.

     

    As you post indicates the method now is to open a separate tab in a browser for the messages system they are currently using.

     

    It would seem the Chrome browser would be the thing to look at.

     

     

    3Sigcopy2.png

    8:56 pm      Sunday; July 3, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)
  • by Adeline A.,

    Adeline A. Adeline A. Jul 4, 2016 3:16 AM in response to karffe
    Level 1 (4 points)
    Mac OS X
    Jul 4, 2016 3:16 AM in response to karffe

    I have the same issue with an El Captain OS and a set up in French : it shows "you received a message" in english since one week.

  • by Pr0xyPunk,

    Pr0xyPunk Pr0xyPunk Jul 4, 2016 9:41 AM in response to karffe
    Level 1 (4 points)
    Jul 4, 2016 9:41 AM in response to karffe

    I got the same issue here, on all of my Macs, on both Yosemite and El Capitan.

    A few days earlier it was saying "Nieuw bericht", which is New message in Dutch, instead of "You recieved a new message."

    I'm quite sure it's a Facebook side issue, guess they've changed something in their privacy security i guess.

    Might me worth pointing out to them perhaps.

  • by adame7,

    adame7 adame7 Jul 5, 2016 12:50 AM in response to karffe
    Level 1 (4 points)
    Mac OS X
    Jul 5, 2016 12:50 AM in response to karffe

    I am having this problem too on El Capitan. I haven't changed anything on my computer. I've tried logging in and out of Facebook but I still cannot preview the message. It used to work fine.

  • by karffe,

    karffe karffe Jul 5, 2016 2:14 AM in response to adame7
    Level 1 (24 points)
    Mac OS X
    Jul 5, 2016 2:14 AM in response to adame7

    It looks like this behavior has everyone since last week.

  • by Eric Root,

    Eric Root Eric Root Jul 5, 2016 8:16 AM in response to karffe
    Level 9 (69,813 points)
    iTunes
    Jul 5, 2016 8:16 AM in response to karffe

    Have you checked with Facebook to see if they have changed the notification they send out?

  • by stnz,

    stnz stnz Jul 5, 2016 8:26 AM in response to karffe
    Level 1 (4 points)
    Mac OS X
    Jul 5, 2016 8:26 AM in response to karffe

    Same here, and it is extremely annoying.. Would love to find a way to get it working again.

     

    By the way, I use Firefox and not Chrome, so I don't think it's a browser thing.

  • by karffe,

    karffe karffe Jul 5, 2016 3:41 PM in response to stnz
    Level 1 (24 points)
    Mac OS X
    Jul 5, 2016 3:41 PM in response to stnz

    i am curious about the browser thing... it must be problem on the faceboook side...

  • by mpruivo,

    mpruivo mpruivo Jul 5, 2016 3:44 PM in response to stnz
    Level 1 (9 points)
    Mac OS X
    Jul 5, 2016 3:44 PM in response to stnz

    I've been using Safari all the time and it doesn't seems to me that it's browser related. It's definitely either facebook policies side or some OS X bug somewhere else. Anyway, it should be fixed asap because it's boring as **** to get the 'You have a new message' notification. Completely pointless. It's faster to give a quick look to my iPhone and check the preview than open the browser to read the message.

  • by geher,

    geher geher Jul 7, 2016 6:13 AM in response to karffe
    Level 1 (4 points)
    Mac OS X
    Jul 7, 2016 6:13 AM in response to karffe

    I also have this issue, seems no way to fix currently

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