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aaaa.vvvv
Level 1 (8 points)
iTunes

Q: Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle

Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle.. its a hit or a miss.. the iphotos open up sometimes sometimes it doesnt.

 

<Edited by Host>

iPhone 5s, null

Posted on Jul 2, 2016 12:08 PM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (119,389 points)
Apple Watch
A:

Drag and drop isn't supported from iPhone to computer.

 

Sync using iTunes or iCloud >  Keep your photos safely stored and up to date on all your devices - Apple Support

Posted on Jul 2, 2016 12:08 PM

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aaaa.vvvv

Q: Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle

  • All replies
  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 2, 2016 12:08 PM in response to aaaa.vvvv
    Level 10 (119,389 points)
    Apple Watch
    Jul 2, 2016 12:08 PM in response to aaaa.vvvv

    Drag and drop isn't supported from iPhone to computer.

     

    Sync using iTunes or iCloud >  Keep your photos safely stored and up to date on all your devices - Apple Support

  • by léonie,Helpful

    léonie léonie Jul 4, 2016 9:46 AM in response to aaaa.vvvv
    Level 10 (105,188 points)
    iLife
    Jul 4, 2016 9:46 AM in response to aaaa.vvvv
    Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle..

    Are you using iCloud Photo library on the iPhone? Then syncing using a USB connection will give random results. The problem is, that you can only transfer photos from the camera roll by a USB connection. If you are using iCloud Photo Library on the iPhone, use it on the Mac as well, and that would require using the Photos for Mac application and not iPhoto.

     

    If you are not using iCloud Photo Library, explain in more detail what the "hazzle" is - does iPhoto not see the iPhone at all, or does it just not launch? Then launch it manually after connecting the iPhone. Does Image Capture see the iPhone?

  • by aaaa.vvvv,

    aaaa.vvvv aaaa.vvvv Jul 4, 2016 9:51 AM in response to léonie
    Level 1 (8 points)
    iTunes
    Jul 4, 2016 9:51 AM in response to léonie

    IM not using iCloud account. Gets filled in a month. Neither am I buying any memory from Apple.

    I have external hd just for my iPhone.

    So I connect using usb to Mac and expect photos to pop up. like you said gives me random results.

     

    is there any good way to do this using usb.

  • by aaaa.vvvv,

    aaaa.vvvv aaaa.vvvv Jul 4, 2016 9:56 AM in response to Carolyn Samit
    Level 1 (8 points)
    iTunes
    Jul 4, 2016 9:56 AM in response to Carolyn Samit

    Sorey apple not buying any memory from you guys.

    i don't use iTunes like never. And is there a way to disable my iCloud completely.

     

    so all I want is way to connect to my mac book via usb and transfer pictures and videos.

  • by léonie,Helpful

    léonie léonie Jul 4, 2016 10:13 AM in response to aaaa.vvvv
    Level 10 (105,188 points)
    iLife
    Jul 4, 2016 10:13 AM in response to aaaa.vvvv

    Photos should open automatically, if the Camera Roll on the iPhone has new photos. And if the check mark is enabled "Open Photos for this device" (the checkmark is below the Photos toolbar in the Import panel). 

    If Photos does not open, it might be a problem with the iPhone. Is it fully charged?  hvae you tried a different USB port? A different cable?

  • by aaaa.vvvv,

    aaaa.vvvv aaaa.vvvv Jul 4, 2016 10:17 AM in response to léonie
    Level 1 (8 points)
    iTunes
    Jul 4, 2016 10:17 AM in response to léonie

    I Generally have to do that. Reconnect. It's a hit or a miss. But recently it's getting worse. So i wanted to see if there was any alternative.

  • by léonie,

    léonie léonie Jul 4, 2016 10:21 AM in response to aaaa.vvvv
    Level 10 (105,188 points)
    iLife
    Jul 4, 2016 10:21 AM in response to aaaa.vvvv

    If you need to disconnect and reconnect the iPhone, it might be caused by My Photo Stream.  Are you using My Photo Stream?