Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle

Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle.. its a hit or a miss.. the iphotos open up sometimes sometimes it doesnt.


<Edited by Host>

iPhone 5s, null

Posted on Jul 2, 2016 12:04 PM

Reply
7 replies

Jul 4, 2016 9:46 AM in response to aaaa.vvvv

Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle..

Are you using iCloud Photo library on the iPhone? Then syncing using a USB connection will give random results. The problem is, that you can only transfer photos from the camera roll by a USB connection. If you are using iCloud Photo Library on the iPhone, use it on the Mac as well, and that would require using the Photos for Mac application and not iPhoto.


If you are not using iCloud Photo Library, explain in more detail what the "hazzle" is - does iPhoto not see the iPhone at all, or does it just not launch? Then launch it manually after connecting the iPhone. Does Image Capture see the iPhone?

Jul 4, 2016 10:13 AM in response to aaaa.vvvv

Photos should open automatically, if the Camera Roll on the iPhone has new photos. And if the check mark is enabled "Open Photos for this device" (the checkmark is below the Photos toolbar in the Import panel).

If Photos does not open, it might be a problem with the iPhone. Is it fully charged? hvae you tried a different USB port? A different cable?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does the simple task of transferring pics which should be drag and drop, from my phone to computer such a hassle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.