I bought a second hand iPhone model6 plus. I couldn't open it because it was locked the previous owner with lost or stolen message. I don't know who was the real owner. Last owner who sold me was expired. So can't find the real owner. How to unlock

Bought a second hand iphone 6 plus which is locked with '' find my iPhone ''.The real owner of the iPhone is not known. How to unlock it to use and save my money?

Posted on Jul 2, 2016 2:03 PM

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3 replies

Jul 3, 2016 8:24 AM in response to makayiram1

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

Jul 3, 2016 8:27 AM in response to makayiram1

Without a legal path from the original owner of record to you, which you

could then take along with proof you actually also are a legal owner, an

Apple Store will not open or unlock the iPhone or any protected iDevice.


The recourse would be to see if whoever sold you the device would take

it back. Since one cannot tell the legality of that transaction, that is the rub.


Sorry, there is no alternative of activation lock or some stolen notice other

than undisputable proof of legal ownership. If someone passed away, the

relative or legal overseer of their property would have had to make a plea

to Apple in order to see if they could open or unlock the device.


Had you bought this item via eBay or auction site, some of them give you

options if the reseller does not accept returns; the site would refund to you.


Good luck in this matter! 😐

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I bought a second hand iPhone model6 plus. I couldn't open it because it was locked the previous owner with lost or stolen message. I don't know who was the real owner. Last owner who sold me was expired. So can't find the real owner. How to unlock

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