Apple Watch Not Turning On...At All.

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Level 1

5 points

Apple Watch Not Turning On...At All.

Today, I took my watch off charge and tapped it to turn it on, it did not turn on. I contacted Apple Support, and I have to go to an Apple Store on Tuesday. What happens is, whenever I go to force restart my watch, the Apple Logo appears for about 4 seconds, then it disappears and goes back to a black screen. Please help, thank you

-Connor

Apple Watch 38mm, watchOS 2.2.1

Posted on Jul 2, 2016 1:16 PM

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Answer 1

Jonathan UK

Level 10

164,021 points

Jul 2, 2016 1:21 PM in response to MojoConnor

Hi Connor

Given the steps that you have already tried, there is nothing further that you can do.

Attend your Genius Bar appointment on Tuesday, as Apple will need to service your watch.

More information:

"If you see the Apple logo .. during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support"

If your Apple Watch doesn't respond or won't turn on - Apple Support

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