iPod Nano 1st Gen Wont Charge With USB Cable

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iPod Nano 1st Gen Wont Charge With USB Cable

I just purchased a brand new 4 gb white 1st gen iPod nano. From the moment I took it out of the packaging and tried to charge it with the provided USB cable I noticed it was not working. No response at all, nothing was getting into the iPod. I tried multiple USB cables with equal luck.

I have a Dension I.C.E Link Plus in my car, I figured I'd try it, sure enough the iPod Nano began charging and booted up. I finished charging it to a full charge in my car.

After a few days of use, I went to charge my iPod via USB cable and when I plug it in, it connects to the computer I can transfer songs perfectly but it constantly states that the iPod is "charged" displaying the plug battery icon not the flashing thunder bolt. So I figured it was charged, when I unplugged it from the USB cable the battery meter was clearly not charged.

So, I assumed it was my computer USB ports being messed up so I purchased a A/C Wall Charger Adapter. Once again it would only display "charged" so far the only thing that will charge my nano is my car.

With the A/C wall charger I have even tried multiple cables with no luck.

CAN SOMEONE HELP ME!?!?!? I thought it was suppose to charge with the provided USB cable? Thanks!

Custom, Windows XP Pro

Posted on Dec 5, 2006 6:07 PM

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Answer 1

Jeff Bryan

Level 9

61,797 points

Dec 6, 2006 6:50 AM in response to ChouDawg

It is supposed to charge via the computers USB or Firewire ports.

You may want to try here.

iPod battery doesn't charge.

Quite honestly, as this iPod is new I would seriously consider returning it for exchange.

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Answer 2

ChouDawg Author

Level 1

0 points

Dec 6, 2006 4:54 PM in response to Jeff Bryan

If I purchased it with the factory seal from an independent seller will Apple still assist me in solving this problem? I bought it brand new with plastic seal.

And it is none of the problems listed in that link, thanks for the link though.

Anyone else have any ideas?

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Answer 3

Dec 8, 2006 5:54 AM in response to ChouDawg

hey i'm having similar trouble. i've done the 5 steps and everything everything on the help site but no deal. i installed it 3 times and charged it multiple times but upon disconnecting it flashes the folder symbol. i've been trying for three weeks. ideas anyone? please please don't direct me to a page... its taken me 2 hours to even figure this thing out.
ta

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Answer 4

Dec 8, 2006 7:32 AM in response to ChouDawg

Yes you have a one year warranty from the date of purchase from Apple. Go to this link and on the bottom right hand side it will ask you to enter your serial number and will tell you if you are still under warranty. http://www.apple.com/support/
If you are you can take it to a Apple store, or request service online here http://depot.info.apple.com/ipod/
If it is out of warranty you can google a third party service provider and get it serviced out of warranty. There are two that I know of that provide free diagnostic service. You only pay for shipping and they will tell you what is wrong and what it will cost to fix. They are ifixipodsfast.com and ipodmods.com but there are others also (I just have no experience with them) Good luck and as was stated it should charge from your usb. and just for grins, look at the docking connector on your ipod and see if there is any obstruction that is obvious.

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Answer 5

ChouDawg Author

Level 1

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Dec 8, 2006 3:20 PM in response to william scott1

When, I type in my Serial Number it shows my Nano but says that it hasn't been registered yet, I go through the process but I dont get a confirmation email that is has been registered. I've done it about three times now with no luck, I did it a few weeks ago when I first got it as well. And since its not registered it wont tell me if it is still covered.

Custom Windows XP Pro

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Answer 6

Dec 8, 2006 3:39 PM in response to ChouDawg

Give them a call and let them know that.

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Answer 7

ChouDawg Author

Level 1

0 points

Dec 11, 2006 2:36 PM in response to william scott1

Okay, I got my serial number to work says purchase date is October 1, 2006. So I am still fully under the 1-year warranty. So should I go ahead and bring it into an Apple Store to have it looked at?

P.S: It says to keep your original receipt cause it will be needed for the warranty service. But I purchased it from someone else so I did not get the receipt. Will the serial number purchase date be enough? Thanks Again all, I hope they can fix it at the store.

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Answer 8

Dec 11, 2006 2:55 PM in response to ChouDawg

I had another apple product that I bought from another source and did not have a reciept. At the apple store they did not give me a problem whatsoever. I hope the same is true for you, the best thing to do is to try it.

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Answer 9

ChouDawg Author

Level 1

0 points

Dec 11, 2006 4:21 PM in response to william scott1

Thank you for your help William Scott as well as everyone else. I will make an appointment to bring in my nano. Thanks Again, closed (I hope they can fix my new toy)

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