stevefromabby

Q: Help with Mail Merge not working - greyed out

Hello. 

 

I presently have Outlook configured as the default email client.  (Have gone through the stock Apple Mail App to do this)  I have rebooted several times and when I am doing up a mail merge document, the actual "generate email messages" is greyed out meaning I am unable to send a merged email.

 

Also, when I am in Word or Excel, and go to File "Share", the options to email are once again greyed out.

 

Does anyone have any suggestions?  I have searched for hours to a solution but have not found any.  I did find a couple terminal commands, etc but those did not work either.

 

I look forward to any and all help here.

 

Thanks,

Steve

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.5)

Posted on Jul 2, 2016 11:28 PM