escapeSK
Level 1
(4 points)
Q: Itunes doesn't authorize the computer or sign in
I am not able to authorize the computer when I sync my both phones iphone 6 & 5 with latest ios.
Infact Account -> Sign In or Account-> Authorizations -> Authorise this computer menus in Itunes don't have any effect. Nothing happens when i select them in menu. No popup, no username/password window.
Anything related to the Account also doesnot work in itunes store.
For Example "Account" link under Quick links in Itunes Store page doesnot work.
I tried to reinstall itunes by deleting it from applications and reinstalling from dmg. No effect.
I cleaned all the apps from the itunes.
iPhone 6, iOS 9.3.2
bodyxs
Level 3
(676 points)
Go to iTunes Preferences » Advanced tab, and Reset Warnings and Cache. Restart your Mac and iPhones
If that doesn't work check this Advanced steps for fixing issues with iTunes Store connection
If nothing works can you please specify the computer and OS?
