App store not loading

i am facing issue that my app store not loading on wifi but it's working on 3G , so please help me.

Thanks

Posted on Jul 3, 2016 4:53 PM

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2 replies

Jul 4, 2016 9:53 AM in response to deepak1980

Hi deepak1980,


I understand that you're having some problems using the App Store while on Wi-Fi, but it seems to be working fine when you use cellular data. This definitely helps to narrow down the issue to the wireless network you're connected to. As a first step, I'd recommend testing the device on a different Wi-Fi network to see if the problem persists.


If you're able to connect while using a different Wi-Fi hotspot, you may need to adjust the settings for your router. Take a look at this website that goes over recommended settings for Wi-Fi routers and access points:

Recommended settings for Wi-Fi routers and access points - Apple Support


Cheers!

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App store not loading

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