Q: problem with my iphone 6 plus after update to ios 9.3.2
Hello!
After update my iphone 6 plus to ios 9.3.2 i have several problems like bluetooth not synchronize my screen freeze and the touch is not working.
do you have any idea what can i do?
iPhone 6 Plus, iOS 9.3.2
Posted on Jul 4, 2016 2:43 AM
Hi. Can you describe the issue in more detailed way?
Bluetooth troubleshooting here: Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support
Touch is not working: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Basic troubleshooting steps:
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
Posted on Jul 4, 2016 3:01 AM