Boekenspesh
Level 1 (4 points)
Apple Music

Q: Why do the connect option under an artist only show sometimes?

I follow a lot of artists on apple music and i browse through their connect pages. I always used to go onto drake's connect page. Today when i went onto the artist the connect option did not show, only my music and all. If i search drake with the magnifying glass on apple music i can still see the songs from his connect page but i can't go into the feed. Why is this?

iPhone SE, iOS 9.3.2, null

Posted on Jul 4, 2016 12:40 AM

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Boekenspesh

Q: Why do the connect option under an artist only show sometimes?

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  • by srbwanderer,

    srbwanderer srbwanderer Jul 4, 2016 2:02 PM in response to Boekenspesh
    Community Specialists
    Jul 4, 2016 2:02 PM in response to Boekenspesh

    Hello Boekenspesh,

     

    Thank you for being part of the Apple Community!

     

    It is my understanding you are not seeing the Connect option in your Apple Music.  Using Connect is a great way to learn more about your favorite artists.

     

    The first thing I would do would be to force close the Music app. Instructions on how to force close an app can be found here:

    Force an app to close on your iPhone, iPad, or iPod touch

     

    If you are still not seeing the Connect option I would restart the iPhone.  Sometimes an app will be behaving erratically and a simple restart may solve the issue.

     

    How to restart

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

     

    Cheers!