Anupal
Level 1 (4 points)
iPhone

Q: Appleid got deleted

Hi, I created my apple id around 3 years back on my Iphone 4s. i used my same id on another iphone6 and that id got deleted while using on that iphone6. So, i again created appleid with the same email id. but now my iphone 4s got locked with that appleid and doesnt take the password i use now as i believe there must be some key assigned on the backend to the apple ids. How can i get my iphone 4s unlocked?

iPhone 4S

Posted on Jul 4, 2016 1:43 AM

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Anupal

Q: Appleid got deleted

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  • by Rysz,

    Rysz Rysz Jul 4, 2016 1:45 PM in response to Anupal
    Level 7 (20,294 points)
    iTunes
    Jul 4, 2016 1:45 PM in response to Anupal

    Apple IDs do not get deleted. Ever. But they can be locked.

     

    If your Apple ID is locked or disabled:

    https://support.apple.com/en-us/HT204106

  • by sarah_s1,

    sarah_s1 sarah_s1 Jul 4, 2016 2:40 PM in response to Anupal
    Community Specialists
    Jul 4, 2016 2:40 PM in response to Anupal

    Hello and welcome to Apple Support Communities, Anupal.

     

    It sounds like you're having problems signing into your Apple ID on your iPhone 4s. There's a lot of great features that come with using your Apple ID on your iPhone so I can understand why you would reach out for help when you aren't able to sign in successfully.

     

    When you say your first Apple ID was "deleted", do you mean that it was removed through Settings on the iPhone itself and/or removed when the iPhone was reset? If so, and your iPhone 4s is not accepting the Apple ID and password you set, the first thing I would recommend doing is resetting your password. To do that, follow the steps in the support article below. After your password has been reset, try signing in on your iPhone 4s. 

     

    Change your Apple ID password

     

    If your Apple ID was deleted in a way other than how I mentioned already, putting your iPhone into recovery mode and restoring it using iTunes would be the next best step. Keep in mind that restoring your iPhone is going to remove all data from it. If your iPhone is backed up to iTunes or iCloud, you can restore from that backup afterwards. To put your iPhone into recovery mode and restore, follow these steps:

     

    Put your device in recovery mode and set it up again

    1. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
    2. While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
    3. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
      If the download takes more than 15 minutes and your device exits recovery mode, you'll need to repeat these steps and choose Restore instead of Update when you get back to this step.
    4. After the Update or Restore completes, set up your device. If you previously backed up your device with iTunes or iCloud and had to restore your device in step 3, you might be able to restore from your backup during setup.

    If you can't update or restore your iPhone, iPad, or iPod touch 

     

    If you still are unable to sign in with your Apple ID and password on your iPhone after you have followed the steps I provided, reply back answering the following questions: 

     

    1. How was your Apple ID initially deleted from your iPhone 6?
    2. Are you attempting to sign in with your Apple ID and password at an Activation Lock screen on your iPhone 4s?

     

    Thanks for using Apple Support Communities. 

     

    Have an awesome day!