-
All replies
-
Helpful answers
-
Jul 4, 2016 4:55 AM in response to Chelseywestallby Demo,It would help if we knew the exact message that you are getting when you connect the phone to iTunes, but you can try restoring with recovery mode, which is one of the recommended ways to unlock the phone when the passcode doesn't work.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
-
Jul 4, 2016 5:09 AM in response to Demoby Chelseywestall,it just says error 3194 iphone can't be restored but i can see that there are texts from yesterday and it doesn't say the name. so something must have happened?
-
Jul 4, 2016 5:21 AM in response to Chelseywestallby Demo,Try the suggestions in this support article.