HT202152: Mac App Store: Frequently Asked Questions (FAQ)
Learn about Mac App Store: Frequently Asked Questions (FAQ)
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Q: How do I debug the App Store app?
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Jul 4, 2016 12:29 PMby Carolyn Samit,Hi ..
- Apps such as Little Snitch, Growl, and MacKeeper, can prevent apps from downloading
- Disable anti virus software if installed
- Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
- Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
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Jul 4, 2016 7:45 PMby Roger Adams,Hi Caroline,
Many thanks for your response.
Little Snitch, Growl and Mackeeper not installed.
Anti-Virus is disabled
Firewall is off
Gatekeeper is active
Mac App Store does not appear in the Security & Privacy - General panel
How do I get it in there?
Appreciate advise.
Thanks again
Roge
