julien.laf
Level 1
(4 points)
Q: Mac Mini late 2014: no peripherals are working after standby mode and I have to restart each time.
Hi and thanks for taking the time to help me.
I've had this mac mini for a month now. I had the issue mentionned in the title since day one, and I even called apple support to get some help.
It worked for a few days (the technician told me to restart the mac with the CMD and CTRL + R + P keys to ''restart'' something related to peripherals recognition) but it's starting again.
I paid this box more than a thousand bucks, I expect it to work properly!
Please, is there someone who knows what to do to correct this issue? The peripherals (a wired Apple keybord, a wireless mouse with the USB thingy connected in one of the two usb ports of the keyboard and speakers) works just fine after restart, so they're not the problem. But like I said, the mac mini doesn't recognize them after exiting standby mode.
Thanks in advance. In the meantime, I'll keep looking for an answer in here.
Mac mini (Late 2014)
lllaass
Level 10
(190,813 points)
- Try resetting the SMC and NVRAM/PRAM you did reset PRAM/NVRAM already
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
