Thunderbolt Firmware still an issue ... need help!

Firware update message keep popping up even after various attemps to install and even update history (in AppStore) says DisplayFirmwareUpdate1.2 has been installed


???


THX even though this question has been ask zillion times I didnt find help, ... yet?!!!

MacBook Pro with Retina display, OS X El Capitan (10.11.5), Thunderbolt Firmware issue ...

Posted on Jul 4, 2016 8:53 AM

Reply
10 replies

Jun 26, 2017 5:49 AM in response to McUwe

I do agree. The newest release of the MACOS does not fix the problem. I used to have TWO Thinderbolt displays connected, the firmware versions were indicated OK. Now I'm out from my office staying abroad i.e. NO TB DISPLAY connected but I am still not able to rid of that annoying message, as indicated below:User uploaded file

I have no clue what Apple support is doing being not able to provide acceptable patch to eliminate that disturbing message.

Thanks for understanding.




User uploaded file

Jul 5, 2016 2:30 AM in response to Luis Sequeira1

Hi thx for immediate replies .


Thats the error message I get saying Thunderbolt Display Firmware Update havent completed. Plus instructions below that I have followed couple of times already:

saying close lid to see status bar while update procress (NO Thunderbolt device attached!!!)

User uploaded file


When I click any option in the above message box the message box disappears and nothing happens!


So this is where I am now...


User uploaded file


Also in the left corner of the screen shot you see the manual download package from the AppStore that I tried to install. Another eror message appreas saying it cannot fing Thunderbolt hardware and stops there. When I close the warning nothing happens.

User uploaded file


Last not least when I check the Appstore for update history it becomes really crazy because there it say that the Thunderbolt Display Firmware Update has been installed on June 29th...


User uploaded file


Its a complete mess to me!!! Thanks for your help!!!!


Cheers


Uwe

Jul 5, 2016 4:20 AM in response to McUwe

Let me see if I understood correctly (sorry, I don't speak German, but I did ask uncle google for assistance :-)):


-You have a Thunderbolt display

-Your mac does not detect any device connected to the Thunderbolt ports

-You are prompted to install a thunderbolt firmware update, but it fails to install every time


There are a few simple tests that may help clarify the situation a bit, if you can:

1) Try other Thunderbolt devices with your mac - do they work correctly?

2) Try your Thunderbolt display with another mac - does it work?

3) Start your mac in Safe Mode. Does the display work?


At this point, I am suspecting that a failure of the firmware update may have left the display in an undefined or unstable state.

You may have to take it to an authorized repair shop, but the tests above should help determine if this is the case.

Jul 6, 2016 2:59 AM in response to Luis Sequeira1

Hi Luis


I have a MacBook Pro and a Thunderbolt 27" external Display. Both work fine even after the update procedures!


Issue: Message to install the Firmware Display Update keeps popping up !!! even my update history confirms the update has been installed.


My attempts to get rid of the message: I have tried to install again (following all recommended procedures). No changes, message keeps popping up. Then I have tried to manually download the firmware and tried to install that. Not possible, no changes and message keeps popping up.


THX for help!!!



>> To all Others incl. Apple!!

Pls stop pointing me to the recommend routines (KB) from Apple how to install the firmware because I tried all that and it doesnt work. BTW, many other people already have eperienenced and reported as well. Honestly I dont understand why Apple cant fix that because my issue appears with only original Apple owned products and technologies! This is really frustrating!

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Thunderbolt Firmware still an issue ... need help!

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