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my iPhone 6 mic only works on speakerphone

my iPhone 6 mic only works on speakerphone. is this a hardware problem?

iPhone 6, iOS 9.3.2

Posted on Jul 4, 2016 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2016 8:51 AM

Hello elarsson,


Thanks for posting here. I see your mic only works on speakerphone. I know that it’s important for you to be able to make and receive calls and not have to use speaker phone.


I have a resource that will help:


Get help with the microphones on your iPhone, iPad, and iPod touch


If after performing those steps, if your mic still doesn’t work, then the issue is likely hardware. You can have the phone inspected at an Apple Retail Store or Apple Authorized Service Provider. You can find your nearest location here:


Apple - Find Locations


Have a great day!

3 replies
Question marked as Top-ranking reply

Jul 5, 2016 8:51 AM in response to elarsson

Hello elarsson,


Thanks for posting here. I see your mic only works on speakerphone. I know that it’s important for you to be able to make and receive calls and not have to use speaker phone.


I have a resource that will help:


Get help with the microphones on your iPhone, iPad, and iPod touch


If after performing those steps, if your mic still doesn’t work, then the issue is likely hardware. You can have the phone inspected at an Apple Retail Store or Apple Authorized Service Provider. You can find your nearest location here:


Apple - Find Locations


Have a great day!

my iPhone 6 mic only works on speakerphone

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