Q: FB Messenger notifications
ok, my notifications for this app show on my lockscreen like i want them to but last night i put them on do not disturb in the app but then i decided to turn do not disturb off and then my notifications stopped showing up on my lock screen, how do i fix this?
Posted on Jul 4, 2016 2:59 PM
Community Specialists
Hello, mandy546,
Thank you for using Apple Support Communities.
I see that your Facebook Notifications have stopped showing on your lock screen. I know how important it is that you get all of your Notifications on your iPhone. I'll be more than happy to assist you with this.
Use the article Use Notifications on your iPhone, iPad, and iPod touch, specifically, this section:
If you don't see notifications for a specific app
To get notifications, you need to be connected to a Wi-Fi or cellular network. If you’re not getting notifications for a specific app, try these steps:
- Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
- Make sure that you’re signed in to your Apple ID on your iOS device. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
- Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and tap Manual if it's turned on.
- If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.
Also, please make sure that Show on Lock Screen is enabled in Settings > Notifications > Facebook Messenger.
Have a great day!
Posted on Jul 5, 2016 8:48 AM