Q: iPod dilemma

I don't remember what my security questions so I can't buy anything. The first time I did it said my account was locked. How can I fix these problems without having to call?

iPod touch, iOS 6.1.1

Posted on Jul 4, 2016 4:00 PM

I have this question too

Rysz

Level 7 (21,001 points)

iPad

As Bob Timmons suggested, you'll likely ave to contact Apple directly.

The official instructions for unlocking Apple IDs are below.

If your Apple ID is locked or disabled:

https://support.apple.com/en-us/HT204106

Posted on Jul 4, 2016 4:10 PM

Q: iPod dilemma

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by Bob Timmons,

Bob Timmons Jul 4, 2016 4:06 PM in response to Eme.mae19
Level 10 (105,438 points)

Wireless

Jul 4, 2016 4:06 PM in response to Eme.mae19

Sorry, but you can't. Give Apple a call. More info here:

Contact Apple for help with Apple ID account security - Apple Support
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by Rysz,Apple recommended

Rysz Jul 4, 2016 4:10 PM in response to Eme.mae19
Level 7 (21,001 points)

iPad

Jul 4, 2016 4:10 PM in response to Eme.mae19

As Bob Timmons suggested, you'll likely ave to contact Apple directly.

The official instructions for unlocking Apple IDs are below.
If your Apple ID is locked or disabled:
https://support.apple.com/en-us/HT204106
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Q: iPod dilemma

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by Bob Timmons,

by Rysz,Apple recommended

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